Senior Training Officer


Senior Training Officer

Business Area: HR

Place of Work: Liverpool

Contract Type: Permanent

Hours: Full Time

The Universities Superannuation Scheme (USS) has circa 396,000 members, and over £60 billion in assets, we’re one of the largest private pension schemes in the UK and in the top 50 worldwide. Established in 1974, we’re entrusted by over 350 higher education sector employers to manage and administer the pension scheme and its investments through our two companies, Universities Superannuation Scheme Limited and USS Investment Management Limited.
Our purpose
Working with Higher Education employers to build a secure financial future for our members and their families.


The role
Provide support in achieving the strategic people objectives in learning and development for the Pensions business, wider business and employers as set out in the HR strategy and L&D plan.

Provide technical knowledge in the scoping, design and delivery of Pensions business training to enable the team to function effectively.

Support in identifying training requirements for the pensions business and employers, ensuring that suitable training plans are established, implemented and evaluated.

Act as a lead on key strategic programmes, in line with the business plan.
Key responsibilities

• Play a key role in supporting deliverables in the L&D delivery plan
• Design robust and sustainable training solutions (Classroom, virtual and online videos) to support the business requirements internally and externally to our clients, bearing in mind our diversity and inclusion programme of work
• Deliver all aspects of training pertinent to Pensions Operations, the wider business and employers as required
• Manage and provide support to those undertaking educational and job-related qualifications
• Liaise with key members of the business to ensure dissemination of information re Scheme Change / development of new products
• Support the delivery, coordination and continuous improvement of the USS induction progamme
• Provide subject matter expertise to the technical aspect of the USS Employer Training and internal pensions related training.
• Support the evaluation and monitoring of effectiveness of training and L&D interventions, particularly within Pensions Operations
• Support and develop the further education programme across the business
• Liaise with PMI on exam submissions, future qualifications and our role in the process
• Support the roll out of CPD accreditation for L&D activity at USS
• Represent the team at meetings and workgroups
• Provide encouragement and coaching to colleagues in order to effect L&D activity
• Ensure planned objectives are achieved, monitor results and take appropriate action
• Play an active role in continuous improvement activity and how to progress the L&D function

Your experience
• A high level, detailed understanding of USS and the Scheme
• Capable of interpreting complex rules and regulations / legislation
• Ability to undertake detailed research and analysis and design relevant training solutions
• Ability to deliver training to varying numbers of individuals / diverse groups of people
• Excellent presentation and communication skills, including strong written skills.
• Ability to train and coach employees using a variety of training methods
• Strong Microsoft Office proficiency.
• Hold a professional pensions qualification or to have proven, extensive experience within USS / DB / DC environment
• Ability to travel to deliver courses in London, occasionally

• Versatile and flexible
• Demonstrates an excellent attention to detail
• L&D Planning and managing logistics
• Business partnership skills
• Evaluating outcomes and ROI
• Advanced Coaching and mentoring skills
• Certificate in Training Competence
• Experience in online video production and editing
USSL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the diverse lifestyles and priorities of our employees and have reflected this in in the company’s Flexible Working Framework, which, wherever possible, supports employees to find a balance that works for them whilst ensuring we always put our members’ interests first.

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